E-Government and Its Implementation in Indonesia (Ministry of Manpower and Transmigration of The Republic of Indonesia)

E-Government
The World Bank Group defined e-government as:
E-Government refers to the use by government agencies of information technologies (such as Wide Area Networks, the Internet, and mobile computing) that have the ability to transform relations with citizens, businesses, and other arms of government.
Other definition, Electronic government, or "e-government," is the process of transacting business between the public and government through the use of automated systems and the Internet network, more commonly referred to as the World Wide Web.
The technologies make governments on all levels are using internet technology to deliver information and services to citizens, employees, and business with which they work. E-government refers to the application of the internet and networking technologies to digitally enable government and public sector agencies' relationships with citizens, business, and other arms of government. In addition to improving delivery of government services, e-government can make government operations more efficient and also empower citizens by giving them easier access to information and the ability to network electronically with other citizens.

Governmental entities are constantly looking for new ways to serve their citizens in the most effective possible ways. To do so, on an internal level, highly efficient environments should exist in terms of processing application, project management and execution, performance management and operational evaluation, and more. If we were to consider the government as one entity and the rest of the components of society as another, the ideal interaction method would be to have a gateway of communication that is fully automated and to a large extent self-maintaining. For this purpose, and at the top of all government solutions provided, Net ways has developed an e-government portal framework based on the highest industry standards of usability, flexibility, and scalability.


Implementing an e-government portal with the above entities in mind would provide a multitude of benefits. For government, more efficiency would be provided in addition to better services, less errors, less storage space, revenue generation, job placement, cost reduction, time reduction, reduction of transportation, etc… From the citizen’s perspective the benefits would be less delay time, one-stop-shop, central data, less errors in forms filled, instant alerts and notifications, reduction of on site visits, multiple access channels, ICT awareness, and more. The business and investment community would benefit from easy registration, business opportunities and matching, e-procurement, secure timely payments, and streamlined and faster operations. Government employees would benefit from high information availability, faster communication, knowledge sharing, efficient HR services, e-banking, and more. International organizations would have access to accurate sector statistics, transparent and accountable processes, and better management of fiscal issues. Finally, educational institutions would make use of training and continuing education sessions, research investment, and job opportunities.

E-government implementation in Ministry of Manpower and Transmigration of The Republic of Indonesia

On this site, I would like to tell about one of implemented e-government in Indonesia, Ministry of Manpower and Transmigration of The Republic of Indonesia (Kementrerian Tenaga Kerja dan Transmigrasi Republik Indonesia). An Indonesian citizen can get many information about manpower and transmigration from this government web http://depnakertrans.go.id/



When we opened this web, we can choose the menu bar (available in Indonesian or English), these are include all about kemenakertrans, work unit, research, policy, rights and roles, public services, and so on. This web can be a tool to implement the government arm.
In addition,a citizen also can give his/her opinion about it, the ministry of manpower and transmigration also give contact services, so a citizen can full fill his/her name, email, comment, suggestion, recommendation about ministry.

I think it is a useful tool to make good connection for Indonesian citizen and government, by e-government. But in Indonesia e-government maybe doesn't work properly yet because information system like this can not accessed by poor people, so Indonesia should empower it citizen in order to get higher technology and get higher information from all parties, not only by newspaper, letter, or meet face to face with part government (it is difficult). So, with internet stay at home, open the website, we can look the performance of government by e-government media.

How to Make an Air Asia Online Booking

Nowadays, many steps for making online booking flights ticket, in this site, I give an example, Air Asia.
You should open your web and input the address : http://www.airasia.com/ and the screen is displayed. You can see some menus in the Airasia screen. On the left side you should choose Booking menu, u can make a booking, fill the search flights (include from origin-to destinations, depart, return, guest,child,infant). These data depend on your interest.

For example, I choose from Banda Aceh to Kuala Lumpur, one guest, no child and infant. I choose flights for November, 17 2010 and return in December, 6 2010. After you fill the list, click search, the cost will be displayed, for my example data, I will spend IDR 374.000 and for the return IDR 465.000 for regular, so I will spend IDR 914.000 because to return Banda Aceh, that's IDR 75.000 for airport charges and service.

These are easy example, but all data depend on your interest.In this step, you can manage the booking of yours. For the last step you should choose your spesial need if any, and click box confirmation, click continue and the next screen displayed, you must fill the guest details (title, first name, last name, address, country,handphone number, email, and so on), click next.
After this step, you must fill the personal details, passport details, and flight options,and then pick a seat (hot IDR 75.000 or standard IDR 15.000) click on the plane seat position, click confirm and continue. Click confirmation box of add ons (include Air Asia insure IDR 49.000, Sky Bus IDR 39.600 for go and return, Tune Talk IDR 16.000) if you want, then click continue. Finally, the screen of review and pay (summary of your cost) and payment applied of booking, choose Visa Credit Card or MasterCard, or Direct Debit (for Bank Mandiri and Bank Central Asia). And finally, Gift Vouchers are vouchers given AirAsia party in case of interruption or delay in flights longer than 2 hours. Usually the value of vouchers is not more than Rp. 500.000,- depending on the case at hand. If you have Gift Vouchers do not forget to use before you choose to use other payment methods. Because the voucher would cut the number of bills according to the value stated on the voucher. The validity of this voucher is 3 months.

You can choose one of that alternative, and If payment is made, the travel itinerary AirAsia will be sent to your email address. All you need to do is print it and show it at check it at the airport. You are required to show ID card / driving license / passport when you check in. for direct debit online payment displayed, fill the number, submit the payment and finally you make confirmation and itineray. Finish, you have done the booking Air Asia flight. Now everyone can fly :)